Top 5 Gadget Trends for 2007
Computerworld named their top gadgets for 2007, but do sales people need any of these goodies? Techslog took a look and had this to say……..
Computerworld named their top gadgets for 2007, but do sales people need any of these goodies? Techslog took a look and had this to say……..
SAP meets its formal product road map with the release of SAP Service on-demand and an upgraded version of SAP Sales on-demand
Two institutions detail their experience and rewards with CRM implementations at the destinationCRM 2006 conference.
Continue reading "Financial Success, Successful Finance, Through CRM" »
The middle business market is ripe for the picking for CRM vendors as these companies look to purchase their first CRM systems Not to big, not to small. That's what CRM vendors should be thinking over the coming years, according to a new study by AMI-Partners. The medium business (MB) market is expected to become the next big battleground for CRM vendors, with spending on CRM by MBs expected to grow 9 percent over the next five years.
Thanks to strong economic growth, bigger IT staffs and budgets, and more CRM end users, this market is ripe for the taking. While the enterprise market is saturated and the small business market is dispersed, the MB market is just right. Adding to this Goldilocks position is the fact that only 35 percent of U.S. MBs are currently using CRM solutions, according to the study, "Mid-Market CRM: Vendor Strategies for a New Frontier."
Smart CIOs are experimenting with new Web-based technologies to integrate their customer data applications without having to rip out their legacy systems. But before they plunge into the implementation, they need to craft a data management strategy.
BY THOMAS WAILGUM
Continue reading "CUSTOMER RELATIONSHIP MANAGEMENT- All that Data" »
How CIOs can engineer a "tipping point" to speed up adoption of value management practices and prove—once and for all—that IT matters,
IT projects are usually judged successes or failures when they go live. But look back and you will see the real judgment comes later—and that requires a new set of value criteria.
BY R. RYAN NELSON
Continue reading "IT projects are usually judged successes or failures when they go live" »
By Jack Germain
August 24, 2006 9:09AM
From a technology perspective, Bill Healy, senior vice president for corporate strategy and marketing at Hitachi Global Storage Technologies, sees the path over the next year clearly aimed at increased capacity at lower cost
September 5, 2006 10:03AM
Bill Hostmann, an analyst at Gartner, said companies that roll out BI enterprise-wide often encounter performance problems. Often, they constrain use rather than adjust their technology to accommodate the challenges, he said. "When you go and tell the users to stop hitting the system," Hostmann said, "you are basically telling them to stop asking the questions about the information you need to run the business."
Continue reading "Aggregation Tool Cuts Wait for Business Intelligence" »
August 16, 2006 8:34AM
Over-use of the term data mining -- like that of the term CRM -- has caused it to mean all things to all people. Hence, it's referred to as a multibillion-dollar opportunity filled with experiences of non-quantified failures, or declining results. For this discussion, let's put data mining in the context of exploration to boost performance, or more specifically, to increase marketing ROI.