What do companies want from a BI Vendor?
Information Week conducted a survey of 500 business technology professionals; see what they have to say about what they want from a BI vendor.
When evaluating a vendor, nearly 8-0% of respondents are interested in the company’s ability to integrate its offerings with existing applications and provide service and support. Nearly three in five say a vendor’s long term commitment to the BI product line and its financial strength matter. Half say breadth of product line is important.
Still, a bigger vendor isn’t always better, as companies continue to draw their BI tools from a variety of sources. A majority (56%) use a combination of vendor-provided and custom-built tools. 27% buy from a software vendor with a broad product offering, while 14% purchase from specialized BI providers.
Breakdown of the Survey
78%- Ability to integrate with existing applications
77%- Services & Support
57%- Long-term Commitment to product line
56%- Financial Strength of company
49%- Breadth of Product line
40%- Ability to provide custom solutions
38%- Specialization within my industry
18%- Partnerships with other vendors
11%- Alternative delivery models
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